Omaha Sports Academy Refund Policy

OMAHA SPORTS ACADEMY PROGRAM REFUND POLICY:

Omaha Sports Academy understands that sometimes it is not possible to uphold your commitment to a class or program, and we want to work with each customer to guarantee satisfaction.   All refunds will be in the form of account credit at the Omaha Sports Academy, unless extreme circumstances occur, in which case the general manager will review on an individual basis.   In the event that a credit card or check refund is granted, there will be a $25 processing fee.

Should a government shutdown occur due to COVID-19, and any programs are subsequently cancelled, participants will be given a full credit on their OSA account for the next session or for any future OSA programming. If a program should get cancelled after it has begun, a prorated credit will be put on each participant’s OSA account, based on the number of hours not completed due to the shutdown.

OMAHA SPORTS ACADEMY SELECT PROGRAM REFUND POLICY:

All select payments are non-refundable, unless extreme circumstances occur, which include a catastrophic injury or moving over 75 miles away.  All refund requests will be considered on an individual basis, and if approved, will be given in the form of account credit at Omaha Sports Academy.

OMAHA SPORTS ACADEMY LEAGUE/TOURNAMENT REFUND POLICY:

Omaha Sports Academy understands that sometimes it is not possible to uphold your team’s commitment to a league or tournament, and we want to work with each organization to guarantee satisfaction.   All refunds will be in the form of account credit at the Omaha Sports Academy, unless extreme circumstances occur, in which case the general manager will review on an individual basis.   In the event that a credit card or check refund is granted, there will be a $25 processing fee.

Should a government shutdown occur due to COVID-19, and any leagues and/or tournaments are subsequently cancelled, coaches will have the option to leave their full payment on their OSA account for the next season or for any future leagues or tournaments, or a refund will be given, less a $100 administrative fee. If the league would get cancelled after the season has begun, a prorated credit will be put on each team’s OSA account, based on the number of games not completed due to the shutdown. Should a monetary refund be requested, there will still be an administrative fee of $100 deducted from the prorated amount.